Privacy Policy
At poltheraniqo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
We are committed to ensuring that your privacy is protected and that any personal information you provide to us is handled in accordance with Australian Privacy Principles.
Information We Collect
We may collect and process the following types of personal information:
- Contact details including name, email address, phone number, and postal address
- Financial information relevant to our consultation services
- Communication records and correspondence with our team
- Website usage data and analytics information
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning consultation services
- Communicating with you about our services and your account
- Improving our services and website functionality
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following lawful grounds:
Primary Legal Basis: We process your data on the basis of your consent and our legitimate interest in providing financial consultation services.
How We Share Your Information
We may share your personal information in the following circumstances:
- With service providers who assist us in delivering our services
- When required by law or to comply with legal processes
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under Australian privacy law, you have the following rights regarding your personal information:
Right of Access
You have the right to request copies of your personal information
Right to Rectification
You have the right to request correction of inaccurate personal information
Right to Erasure
You have the right to request deletion of your personal information in certain circumstances
Right to Data Portability
You have the right to request transfer of your personal information in a structured, commonly used format
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.
For detailed information about our use of cookies, please refer to our Cookie Policy Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer required, we securely delete or anonymise it.
Children's Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Last Updated: August 19, 2025